Privacy Policy

1. Introduction

Welcome to Pial Technology. We respect your privacy and are committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website or use any mobile applications published by Pial Technology on the Google Play Store.

2. Information Collected

Functional and reliable software services may require the collection of the following:

• Technical Data: This includes IP addresses, device type, operating system version, and unique device identifiers. The data is used to ensure apps run correctly.
• Usage Data: Anonymous information on app interactions (e.g., features used, session duration, and crash reports) via services like Firebase and Supabase.
• Input Data (AI Services): Text or data provided to AI-powered tools may be processed by third-party AI models (such as OpenAI, Anthropic, or Google Gemini) to generate responses. This data is not used to personally identify users.

3. Third-Party Services

Verified third-party providers are used to power applications. These services have their own privacy policies:

• Infrastructure & Database: Google Firebase, Supabase, and Insforge.
• AI Models: Various AI API providers for agentic processing.
• Google Play Services: Used for app distribution and performance monitoring.

4. Data Retention and Deletion

Information is retained only as long as necessary to provide services.

• User Rights: Users can request the deletion of any held data.
• Deletion Requests: To request data deletion, contact contact@pialtechnology.tech. Requests will be processed, and all associated records will be deleted within 30 days.

5. Children’s Privacy

Our services are not directed to children under the age of 13. Personally identifiable information is not knowingly collected from children. Any personal data from a child under 13 will be immediately deleted from servers.

6. Data Security

Industry-standard security measures, provided by database partners (Firebase/Supabase), are implemented to protect data. While commercially acceptable means are used, no method of internet transmission is 100% secure.